FabHotel Phoenix Brookfield

The room was tiny, filthy, and smelled awful the moment i walked in. nothing, i repeat, nothing matches the photos they advertise. i honestly have no idea how this place has so many positive reviews unless they were written by the staff themselves. the bedsheet was disgustingly dirty, and after just one night i ended up with skin rashes. that’s how unhygienic it was. the location? terrible. definitely not what they claim online. and if you dare ask about cleanliness or room size, be prepared for the ultimate blame-passing circus: agoda tells you to talk to fabhotels, fabhotels tells you to talk to phoenix, and phoenix sends you back to the receptionist. in the end, nobody helps you, nobody takes responsibility, and your issue never gets resolved. there are countless better options in the same area for the same price or even cheaper. save your money and your health. there is absolutely zero reason to book this place.

Amazing breakfast, very comfy beds and very nice room - really nice hotel! recommended! nice central location, people and service has been amazing especially for my kids. everyone took great care of my kids. shoutout to abid who was especially kind at the restaurant and irfan and parvez at breakfast. food was also quite good.

The room and bed is very very quiet and comfortable. the temple view outside is peaceful and feels natural. good breakfast is a marvel and so delicious. and the location is highlight - and the make to order masala chai and filter coffee are both excellent during breakfast.

I generally book for single occupancy. good value for money. rooms are clean. team at reception are ready to help. you may feel room compact for family with children. hot water is not so hot and can be improved. you have lot of options for food around.

A horrible experience! the receptionist who stays during the night is very rude. i booked a double sharing room for my parents and it was 2:30am midnight when we reached the hotel. since it was too late so i couldn't go to my pg and requested to just stay for the night but the receptionist was not agreeing to let me stay for that night. he was like he doesn't care where i go and stay that night but he cannot let me in. that's some shitty rule that they have! the same thing repeated the next day too and my parents were really very upset with such a behaviour. not only this, despite being their daughter, i'm not allowed to visit them in their room. only in reception i am allowed to meet them. it was more of a jail than a hotel! who makes such shitty rule man! also network is very poor in that area, jio airtel everything is totally dead. you cannot even gpay an uber auto in that area. hotel wifi is worst specially that of the 2nd floor where we stayed; despite repeatedly complaining about the wifi issue, nothing was done. also there is no dining so you cannot have food there. even they didn't provide kettle upon asking one. so not a good experience overall and would not recommend it to anyone.

We stayed over here with the family. location was ok. rooms are good. but, service is pathetic. behaviour of staff was unprofessional. their tone and attitude were completely unacceptable and disrespectful. while the property was decent, the behaviour of staff overshadowed everything. it was really a very bad experience for us. no guest deserve this kind of treatment. there are many other hotels nearby with better price offering better experience.