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FabHotel Naman Palace Reviews
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Recommended
Recommended
4.0
Very Good313 Reviews
89% guests recommend
1Average
Advance payment of one day not return if you stay 2 days instead of 3 days
Rajeev Kunmar Sharma, 18 Jan
3Good
The hotel overall was good but did not have dine in. the breakfast was brought from another restaurant.
Anukool H Wahane, 12 Aug
1Average
Although hotel is good but fab hotel customer service is pathetic, even they are asking early checkin charges for deluxe room which are not occupied nd currently free.
Prashant Goswami, 6 Aug
1Average
From outside, the hotel looks as if there are three floors. but it's actually only the third floor, 1st and 2nd floor were rented out. the size of the room was smaller than shown in the hotel pictures. the aforementioned points would not have bothered me, if the service was adequate. unfortunately it wasn't.
i checked in at 2:00 p.m and was informed that there are no fresh towels because of full occupancy. i had to ask for soap and water as well.
the television was not working. the room service person repeatedly lied and gave excuses but i was adamant. eventually i was told that tv would not be available. the toilet seat was filthy, had red spots on it. on calling room service i informed that these spots will accompany me during the stay and can't be removed.
fortunately, i had to leave early and couldn't have breakfast at the hotel. my stomach was thankful.
these are tough times for everyone, the tourism industry has suffered the most so unavailability of some facilities is understandable. but keeping the hotel in such dismal conditions won't help anyone. i suggest the owner of the building to rent out the third floor as well.
Mehul Bhardwaj, 16 Jul
1Average
But i am very disappointed due to service and all,this is only tha name and fame but service is not good and, i came to hotel 10 o clock but he take 500 extra for he reason you're come early ,and check in time is 12 o clockthis is not good i will never choose this hotel ,this is my last stayed in fab hotel,there is no kitchen system no food how to stay .
Md Asadullah, 10 Jul
1Average
Terrible experience – do not recommend!
this was one of the worst hotel experiences i’ve ever had. the rooms were tiny, and the air conditioning didn’t work in any of them. despite raising a complaint, the staff was completely unhelpful and instead of resolving the issue, they blamed me, claiming no other guests had complained.
they even charge for drinking water, which should be complimentary in any decent hotel. the staff's attitude was rude and unsupportive, making the entire stay unpleasant.
avoid this hotel at all costs. it’s definitely not worth the money or the hassle.
absolutely disappointing.
Dhruv Bhatheja, 15 Jun
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