FabHotel La Pablo

We had booked a hotel in goa through the fabhotels website; however, our experience was extremely disappointing and unprofessional. as per our confirmed booking, the hotel owner failed to provide confirmation, and on the very day of our travel, our booking was confirmed and then cancelled multiple times at three different properties. this caused significant inconvenience and mental stress. due to these repeated last-minute cancellations, we have completely lost trust in the fabhotels platform. there appears to be a complete lack of coordination between the website, its coordinators, and the hotel owners. customers are left uncertain and vulnerable, and there is a high possibility that even after reaching the destination, one may be informed that no booking exists. this issue was not limited to us alone. at the hotel where we were eventually shifted, we encountered at least three other groups who faced identical last-minute cancellations at check-in time. all of us were redirected to la pablo resort. while the staff at la pablo resort were cooperative, the resort itself was very basic and far inferior to the originally booked property. despite paying the amount for a better resort, we were provided with a lower-category accommodation, which is unacceptable. we strongly advise customers to exercise extreme caution while booking hotels through this platform, as there is a serious risk of misrepresentation, inconvenience, and potential financial loss.