FabHotel Eminent Suites Banjara Hills

It appears this property has a vision for quality, but the execution is failing at the most basic level. the service staff was rude, unprofessional, and incapable of resolving issues. combined with a significant pest problem and poor sanitation, the experience was substandard. management needs to address cleaning and service training immediately to prevent constant low ratings.

Its not hotel, its low cost lodge in as it is in condition. book only if you just want to crash in night. dont go by photos uploaded on site

The hotel is not even close to what's shown in the pictures. those pictures might have been taken when it was built. the rooms are old, stinking. no proper lighting. no toiletry providedm taps are leaking. sheets are stained and pillows are horrible. towels not provided until asked for specifically. they don't have a telephone service to the reception. the location too is interior. we had such a bad experience.

Rooms are full pests and wall are very dirty with spitting and lizards. the road is very narrow. the staff are very rude and person at the receiving desk was rude and arrogant. he even refused to tell the process of my refund. pls don't get carried by the photos they send of the room its not worth humans staying. may be the location is near to all amenities. but to have a good sleep after a hectic work this place is not suggested. this is a very bad experience i had.....the fab hotels officials also not responding. very bad experience.

Very bad experience with fabhotel i had a horrible experience with fabhotel. first, they changed my booking from one fabhotel (fabhotel marjan international to fabhotel eminent suites)property to another just one day before check-in. later, they confirmed my booking for only one day instead of two. after continuously chasing them for 2–3 days, they finally confirmed the second day. the room conditions were very poor. we booked two rooms, and both were in bad condition. the bathroom tap was completely damaged. there were so many cockroaches .when i informed the reception manager, his behaviour was extremely rude. he admitted that he already knew about the issue but said he couldn’t do anything. the situation got worse the next night around 10:30 pm, when the same reception manager called me to the reception and demanded ₹1200 extra. when i asked for the reason, he was again rude and told me to contact makemytrip directly. after 45 minutes of calls with makemytrip and fabhotel’s management, the reception manager finally agreed to settle the issue. overall, this was a very disappointing and stressful experience. i strongly do not recommend fabhotel to anyone.

The staff was very rude in approaching the customer. there was no toothpaste in the bathroom. the rooms floor was very sticky and weird. the corner had spitting walls.