FabHotel Metro

Worst service. we checked in late in the night at 11.30pm as our train reach only by them. i had already informed the arrival time to hotel by afternoon and asked them to keep a room ready. but when we got the room it wasn't prepared for a stay. no toothpaste, no towels, not even a foot mattress near the bathroom. when i contacted the receptionist on duty at that time, he was extremely rude..to cite an example he was pressing the room calling bell continuously without even leaving a gap of one second to show his irritation and that scared our 3 year old child..worst stay and definitely don't prefer if you staying with family.

No cleaning schedule on particular day. no one is providing even water untill you were asking to repeation . toilet not clean daily b base if stay for 5 days. mosquito were around the room.

This is the most pathetic hotel. please do not book this hotel for any family or business trips. the staff here are very arrogant and doesn’t respect the customers. the rooms are very ugly and smells very badly. hotel doesn’t provide a room freshener also. no kitchen available and breakfast will be brought from outside and will be given in rooms. better not to book this hotel.

It's not a fab hotel as claimed but oyo. i booked 5 rooms for four days but one of the rooms was not a standard one and not like those in the pics. i had to argue with them the next day to get a better one and they provided it the second day. i tried to pay bill with the card at the time of check in but the receptionist told they charge extra 2 percent for that which is against rbi norms but since it was mid night and i had elderly people and young children with me i had to oblige. the receptionist seemed quite rude at the time. it was a bit straining. he seemed ok later though. i again had to ask for bathroom towel and toileteries. they provided only one towel for four days in an executive room. hot water was not available most of the times in bathroom. the room i stayed was flooded with streetlight during the night. rooms were clean , bed and sheets were neat and tidy. location is in a (gully) street but is very convenient. it claimed to be a three star hotel but is far below that.

The hotel is in its initial stage, and the facilities are basic, like the floor tiles, washroom, tv(show piece, not in run condition). the hotel don't provide tea/coffee in the complimentary breakfast, which is a must-have. i'll suggest to a corporate office person, consider avoiding this hotel.