FabHotel Vertigo Suites

Very disgusting hotel and hotel room. i think i was completely scammed by booking the hotel through the fab app. the room i was given, called the executive room, had cockroaches and spiders crawling everywhere, the tv didn't work, the wifi didn't work, it was dirty and there were terrible mosquitos everywhere. i booked a room at that hotel for 4 days through the fab app. but due to the condition of the room and the fear of getting sick myself, i had to check out after two days and move to another hotel. i had a terrible feeling that if i stayed in that room for any longer, i might get some kind of serious disease. the hotel informed me that there were no water drinking glass to give in room. so, i had to drink water direct from bottle. the bed sheets and pillow covers were not changed despite requests. the towels that were provided had an incredibly foul smell that was difficult for any human to use. i was forced to use that towel to wipe my body, arms, and legs after taking a bath. i'm still not sure if i've already contracted any disease from being so unhygienic. i personally feel that this fab app has cheated me. the customer care of this fab app only picks up the phone for new reservations. 90 out of 100 times, their phone is not available for any complaints or service requests. after emailing four times and calling at least 12 to 14 times, when i luckily spoke to someone from their service department, the gentleman outright refused to refund a single penny. i couldn't do any of my business work on my laptop because i couldn't get wifi inside my room. for which i also suffered financially. despite repeated requests, they could not provide me with any alternative wifi or internet service. and they directly said that an router is installed outside your room in the corner of the balcony, what can we do if wifi does not work in your room ? strange !!! is that room my own room of my own house ? !!! its a hotel man !!!! i was severely cheated by booking hotels online through this app and i would like to request everyone to be careful about this app. they cheat people by lying and taking money from them. i am considering taking legal action for the financial loss i have suffered in my business due to not being able to access wifi despite being told it is available.

When we walked into the hotel we were immediately given a warm welcome which was particularly nice after travelling so far. our hotel room was very comfortable. the restaurant was superb and the staff could not do enough for us. food was very good and the choice was amazing.

Very friendly staff, proactive and helpfull. i am talking here about all the staff i interacted with: reception desk, restaurant, romm service. the informations receied were always correct and i felt safe. the room was comfortable and clean. great value for the money.

Rooms were a good size and nicely furnished. it was very quiet, barely any noise from outside except for the occasional wedding nearby. the bed was excellent quality, i slept well the whole trip. also as a solo female traveler, i felt very safe and comfortable.

The hotel was very centrally located..... our stay was short but very pleasant.... . the room and facilities were excellent with a luxurious bathroom.... he staff was especially hospitable and friendly.... would not hesitate to come back....

A beautiful hotel, very helpful and courteous staff. the breakfast was very good. clean and comfortable rooms. the sleep quality in the room was very good. modern bathroom facilities. overall it was a very good experience.