FabHotel Grand Boutique

Fabhotels, i had booked a room in fabhotel grand boutique with following details:  booking id: *kkxttq* check-in: *17-feb-2022, 12 pm onwards* check-out: *18-feb-2022, 11 am or before* when i reached there was no proper procedure for anything and i want to complaint about several things: 1. when i reached there, hotel owner keep saying that payment has not been done although i showed the bill sent to me by fabhotel. after 10-15 minutes discussion, he was convinced.  2. room was not cleaned at all, no extension number was there to call the reception desk, bedsheets were dirty with yellowish spots on them, no lights were there in lamp, no soap was there which we have to ask to give and towel was teared which again we have to ask to change.  3. breakfast was included in our booking and there it was nowhere mentioned that partha's are chargeable and only one item is included in free breakfast. partha which was served was completely burnt out and no hygiene was there in serving. on check out the hotel manager charged us extra 200 for breakfast although i have already paid the same while booking the hotel.  i am attaching the images of the abovesaid complaints.  i want fabteam to look into this and refund my money as soon as possible because this is complete cheating on behalf of hotel and i feel cheated after paying properly.  complete dissatisfaction with service of fab and if my issue is not resolved i will not recommend fab to anyone in future nor i will use it.  waiting for some positive and immediate action. thanking you  swatantra kumar meena 

The rooms r untidy and unclean, i booked for my brother . service is extremely poor. when i went to visit my brother n asked for extra cups they provided absolutely old and broken cups for tea.

Do not go here fake images …nothing grand.. nothing boutique about this hotel . shitty place on 3rd floor of some random building which can’t be seen from outside . really nasty place with zero cleanliness rooms smelled like liqour and smoke , taps and shower leaking and rats on the ceiling. never try to go with family , i could literally hear someone banging a girl in next room felt really awkward ! i paid 2500 but it was more like hourly rooms for sex workers !

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. small gestures such as helping with calling a doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. for example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

The hotel is badly maintained, it needs a complete renovation. there is no telephone in rooms to call reception. the staff also sleeps & watches tv in the rooms meants for customers, which made us feel if they had stayed in our room as well. the sheets look horribly dirty! will give it 3/10

Don’t visit, worst hotel location. hotel staff is unprofessional, i had added breakfast in my booking but they denied giving breakfast. very shady rooms. you’ll have the worst experience. i don’t know how a good prime location of delhi has this much worse hotel.