FabHotel Grand Sheela

Best service

Good hotel for the price, rooms are decent and the location is close to station. hot water worked. despite booking.com saying 1pm check out, they said we had to check out by 11am. staff were helpful and friendly though.

Room wasn't great. but service was top class. i needed at super late night checkin at around 4 in the morning. staff was very cooperative. checked me in without hassle. room was decently clean. ac did not have a remote and the manual buttons were finicky. bathroom was cleanish too. no complaints there. did not use the tv, however set top box bracket was broken. location of property is great, a short ride from patna junction. maybe a little too pricey. served the purpose though. good stay!

Review of fabhotel accommodation experience the hotel accommodation was extremely poor. the room provided was very small, leaving no space for movement. despite being assured that a king-sized bed with an extra mattress would be available for three people, the bed was much smaller than expected, and no extra mattress was provided. additionally, basic amenities such as toothpaste, a toothbrush, and soap—commonly provided even by budget hotels—were not available. the bathroom was unhygienic, emitting a foul smell, which made the stay highly uncomfortable. i contacted fabhotel two days before check-in to inform them about my late arrival (scheduled check-in at 11 am, but my train was reaching at 11 pm). i requested arrangements in advance, but no proper preparation was made. the room allotted was just 10 meters from a highway, leading to excessive noise from heavy vehicles throughout the night. despite raising complaints, the only solution offered was providing a separate room for one person to sleep in peace. moreover, the hotel’s landline was not working, making it impossible to contact room service. the food quality was good, but it was overpriced. a 1-liter water bottle was being sold for ₹30, whereas a 2-liter bisleri bottle was available for ₹20 just outside the hotel. upon contacting makemytrip, they justified the noise issue by stating that the hotel is located near a bus stand. however, i later discovered that the bus stand had been shifted elsewhere, meaning the noise was primarily from trucks and other vehicles. this misleading information significantly impacted my stay. despite all these issues, the reception staff and the person delivering food were polite and well-mannered. additionally, i found the people of patna to be extremely courteous and respectful. if you are looking for overpriced food with poor accommodation and constant traffic noise throughout the night, you may consider this hotel. otherwise, i strongly advise against booking this property. additionally, makemytrip’s customer service was highly disappointing, and due to this experience, i am planning to delete my account and app. i am not promoting goibibo or any other platform, but since i had booked through goibibo before, i found their services better. however, i strongly recommend using any other app except makemytrip, as it was the worst booking experience i have ever had.

I recently stayed here and had a great experience. the check-in process was quick and easy, and the staff was friendly and professional. the lobby was clean and well-decorated, creating a nice first impression. the room was spacious and comfortable, with a cozy bed and modern furnishings. everything was clean, and the bathroom was well-maintained with good water pressure in the shower. the housekeeping service did a great job of keeping the room fresh each day. one of the highlights was the hotel’s restaurant. the breakfast buffet had a good selection of fresh food, and the dinner menu offered tasty dishes. room service was also prompt and well-prepared. the location was convenient, close to major attractions and public transportation, making it easy to get around. the hotel also had nice amenities like a gym and a swimming pool, which were well-maintained. the wi-fi connection was strong throughout the property. overall, my stay here was enjoyable. the combination of comfortable rooms, great service, and convenient location made it a great choice. i would definitely recommend it to others and would stay here again in the future.