FabHotel Pranjul Inn

I stayed in this hotel for 3 days. on the 4th day my checkout time was 12 pm, but my train was at 7 pm. i requested the staff to allow me to stay till 5 pm and even offered ₹500, but they refused and asked for a full day charge. after a lot of argument they still took ₹700. the room size was good, but the bed was very poor quality and made loud noise while sitting or getting up. the tv was useless – on every channel only advertisements were coming. the walls were damaged and paint was peeling off. the room and bathroom were dirty and not properly cleaned. the geyser was on but hot water never came even after informing the reception. they charged ₹30 for a water bottle. the room was booked for two people but they gave only one towel, that too dirty, even after asking three times. there were many mosquitoes in the room and no proper housekeeping. at check-in they gave a food menu but no food or even tea was available. the property building is good, but maintenance and service are very poor. they charge high rent but provide very few facilities. not a satisfactory stay.

The room was shabby. taps were not working. cost of room was extremely high compare to the room

Outside good with high price. good quality also below the line. worth of 500/- per room. not advisable. only location is good.

The pics provided by the app is fake the exact room was not as same as the aap provide on the site worst experience by this aap and very

So it was a two day stay at this hotel. i will speak about the things that went wrong at this hotel. 1- we had paid for the breakfast during the booking of the room online. on day 1 - we got 2 breads and a cup of tea for breakfast. on day 2- despite requesting so many times (8am onwards till 9:45 am) - no breakfast received. and they finally said - madam aap baahar se breakfast mangwa lijiye. this was when we had already told them that we had a flight to catch and wanted to leave by 10am. 2. by mistake we left our two steel forks with the food plate on day 1. we requested them again and again to return them, they refused. 3. every hotel has a complimentary waterbottle per person per day. here, for 2 days they charged us for 4 bottles of water that we got. and the more shocking ending was - mrp rs 20, and they charged rs 30. also, they refused to give us a pakka bill for it. when we tried arguing, they refused to listen. 4. the final bill that was given to us ( again nothing pakka, just a hand written paper in a rough notebook) - included the food items taken by customers in other rooms as well!!! when we pointed this out to them, initially they started fighting that by mistake they had written other room numbers in our bill, but finally on insisting that we didn’t have - the maggi, poha etc written in the bill they finally agreed to remove them from it. but again - no pakka bill. really a terrible experience at this hotel, very very disappointing. will never recommend.

Such a worst experience at fav hotels my family got harassed lime anything eventhough wr had paid advance they didn't get any room over there reason being payment not done but we had paid for the day 7100/-. we called customer care - no solution - the hotel was sold out - and we are surprised how this could be when we had paid the amount. we spoke so many times- the ever worst service we received from the property. we had asked customer care for full refund which he confirmed to initiate. pls ensure refund of rs. 7100/- by 10 am today. ever worst service my family got harassed @ 3 am in the morning and after debating for an hour or so they had to leave the hotel in search of anoher hotel at such a odd time. my refund must be received by 10 am today.