Via Solitaire

Not clean lift was dirty. no cold water for drinking. no hot water in bath taps

The staff misbehaved a lot during the stay. initially they refused to change the bedsheets. in between they were not cooperative. the worst happened during the checkout. i asked them to give a bill. they could have politely rejected me or made me understand. instead, one of the staff at the counter started yelling. also, he asked me to get out of the hotel. his exact words being "aapka ho gaya hai, aap nikal jao". i never expected such a rude behaviour. i know it was my time to checkout and i already had things packed. i was only waiting for the bill. also while coming down using their lift, they deliberately made the lift stop somewhere in between two floors. it was very bad experience for me. i would never recommend this stay to anyone further. also this hotel has a tendency to give away rooms to couples on a hourly rate and hence does not give much importance to bookings made online at a discounted price. they said, "aapko room deke humara nuksan ho raha (they are facing a loss by providing us rooms as we were in a group and made the booking online)".

I had a wonderful experience at hotel solitaire.. hotels location is great, beautiful surrounding atmosphere, great staff. most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. everything about the hotel was exceptional. it was clean, stylish, roomy with excellent service in where we had dinner. food was good and great value for money and service was attentive and efficient. room itself was well equipped and comfortable. i was very pleased with my stay. i hope to be back for a longer visit in the future. strongly recomended for couples, friends and family

Food was excellent and their managers in restaurant were very helpful. due to fast, my wife wanted some different fruits , which were not on table. same was provided promptly without any extra charge. good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Excellent service provided by the hotel staff. especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. me and family really liked the hotel, the rooms were well maintained with comfy beds. will recommend my friends to stay here if they are visiting here

I like hotel because neat and clean spacious ac rooms, friendly staff, basement free parking, elevator, basement to direct hotel entry by lift, 24 hour open, very good services etc strongly recommends to stay... you can say this is one of the best hotel in adajan surat