FabHotel Frazer Suites

Fabhotels frazer suites: unfit for families, unfit for hospitality i am absolutely appalled by the treatment my family received at fabhotels frazer suites during their stay on 22nd and 23rd november 2024. i was away on a business trip and couldn’t accompany them, but hearing about their experience has left me furious. the complete lack of professionalism and basic human decency at this hotel is shocking, to say the least. inhumane behavior by receptionist my wife, her elderly parents, brother with down syndrome, and two young children arrived late at night after a long journey. instead of welcoming them, the receptionist javid khan rudely refused to honor the booking we had made through customer care. if i were there, i would not have tolerated this inhumane behavior for even a moment. filthy rooms and appalling hygiene the rooms my family were finally given after paying extra were disgusting. cockroaches were crawling everywhere, the bathrooms smelled of sewage, and the extra mattresses were thrown into the room as if garbage. these mattresses were torn, stained, and completely unfit for use. the sheets provided were no better—stained with dried nasal phlegm. no proper blankets were given, and the tap in one bathroom was broken, making it impossible to use without getting sprayed with water. harassment over additional charges javid khan harassed my family late at night, demanding more money despite already charging them extra. the audacity to call them at 1 am to extort more money is unacceptable. my family was already exhausted and distressed, and this behavior shows a complete lack of professionalism and basic hospitality. unworthy of the price my family ended up paying inr 8343 for two rooms for two nights, which is an absolute rip-off given the horrific state of the rooms and the service they received. for this amount, you’d expect at least clean rooms and respectful treatment. instead, this hotel provided nothing but stress, dirt, and frustration. message to fabhotels if i had been present, i would have taken this dispute to the highest level. your staff’s behavior was disgraceful, your rooms unfit for any guest, and your service a complete failure. i demand an explanation and a full refund for this experience. such treatment of customers—especially families traveling with elderly and special-needs members—is unacceptable. fix your staff, fix your hygiene, and fix your system. until then, i will strongly advise everyone i know to avoid fabhotels at all costs. rating: 0/5 (if that were an option).

It was a good stay...value for money...friendly staff.... the only problem was getting tea or coffee in the morning...hope the hotel management will look into this matter...otherwise good...

Wonderful stay at fraser suites bangalore we stayed at fraser suites bangalore for 5 days and had booked two rooms—one master and one standard. our experience was excellent from start to finish. the cleanliness of the property was top-notch, and the service was truly commendable. every staff member we interacted with was polite and helpful, which made our stay very comfortable. the location is also a big plus convenient and well-connected, making it easy to get around the city. overall, it was a pleasant and hassle-free stay. i would definitely recommend fab hotel frazer suites bangalore to anyone looking for a clean, comfortable, and well-serviced place to stay in the city.

The male muslim guy at the reception kept calling to pick up the plates after breakfast it's really annoying did not put soap in the toilet when asked told me storage is locked did not bothered to give on morning also again toilet jetspray is dirty showers don't work toilet not clean upto the mark that guy even told me u only have problems i am the hotel owner u may not come if you have so many problems there is no arrangement of breakfast at the drawing buffet system just like all fab hotels have i will never visit fraser next time

Location is good and room was neat and clean. however towels etc provided were used or very poor quality and were worn out. tariff needs negotiation as was on higher side and same rooms were offered at discounted rate to someone who approaches directly. ok for a single day kind of stay. don't opt for beeakfast as they outsource very horrible stuff. nearby there are good joints

I had an absolutely wonderful stay at this hotel. everything about it was excellent – from the check-in process to the moment i checked out. the staff were incredibly friendly and attentive, making me feel welcome from the start. the rooms were spotless, well-equipped, and very comfortable, providing everything i needed for a relaxing stay.